Resources for Library Training Success

WebJunction-logoModern libraries evolve with their customers, and that means keeping pace with new trends, techniques, and technologies. Library staff must keep their skills fresh, and are often called on to take a teaching role, not only in guiding customers to the information they seek, but also by leading patron classes on computing or staff sessions on customer service skills. Whether the motivation to learn is specific to a near-term professional goal or supports a deeper curiosity about what makes us tick, this month’s resources provide tips and tools for training (and learning) success.

In the webinar Digital Literacy: Libraries Respond to Community Needs, discover practical ways to address digital literacy programming and training and to respond to patron needs on the fly.

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